You can contact your teacher via your Inbox. Simply send your message to your teacher's username with '@' in front. For example, if your teacher's username is 'john', then you will key in '@john'. You should be able to find your teacher's username on the course/consultation description page. If it is not there and you have no other way of contacting your teacher, please reach out to Tech Support in the Help Centre.

Regardless of the reason, you will be fully refunded should your course be cancelled prematurely.

You may only review a tutor after you have purchased their courses. All reviews will be verified before they are published.